This sounds like you've got the wrong PiGlow library installed- there are 3 or 4, some of which conflict for the "piglow" name and make a bit of a mess. Our fault for not having a proper library out on day one- but those were early days!
You should first remove all old PiGlow libraries like so:
sudo pip uninstall piglow
And then install our library:
sudo pip install piglow
And hopefully that will solve your woes!